You're on a job. The phone rings. Here's what your customer gets.
Play the customer. Ring a pretend trade business, the call goes unanswered, and see what happens next. This is the system we set up on your own mobile number, tailored to your business and the way you talk.
What kind of business do you run?
So the demo looks like your business, not someone else's.
- SMS text-backA call goes unanswered and they get a text
- Email text-backA booking email comes in and they get a reply
- Both, one after the otherSMS first, then the email, so you see the full picture
Most restaurants get both, so you can try them back to back.
Pretend customer, pretend business. Nothing gets sent to a real phone.
You didn't touch your phone once.
You didn't write a single email.
Want this on your restaurant's email?
A short call to see how you take bookings now and if it fits. No pitch, and you keep your own email address.
Want this on your number?
A short call to see if it fits how you work. No pitch, and you don't change your number or your phone.
Busy service, and the bookings still get answered.
Your own email and number
Booking emails are answered from your own address, and missed calls get a text from the number customers already ring.
Never guesses on allergies
It notes any allergy and tells them the kitchen will confirm. It never says a dish is safe.
Only real free tables
It only offers times you actually have, and never quotes a menu or a price.
Sounds like your restaurant
Set up around how you talk to customers and how you sign off your emails.
Anything tricky comes to you
Big groups, complaints and anything about money go straight to you. It never argues or promises anything.
Fewer no-shows, more reviews
A reminder goes out before every table, and a Google review request the next day.
Straight answers
Will customers know it's automatic? +
If they ask, it tells them straight: it's your restaurant's automatic email assistant, and the team reads every email. Most people just care that they got an answer before they booked somewhere else.
What about allergies? +
It never answers them. It notes the allergy on the booking, tells the customer the kitchen will confirm directly, and puts it at the top of the summary you get.
How does it know which tables are free? +
It's set up around how you take bookings now, whether that's a diary, a spreadsheet or a booking system. We go through that on a short call before anything goes live.
Can I still answer emails myself? +
Yes. Every email and every reply stays in your inbox. Jump in whenever you like, and anything it isn't sure about is left for you.
What does it cost? +
It depends on how many bookings you get and what you want it to do, so it's worked out on a short call, not a price list. Book one and you'll get a straight number.
Same phone, same number. Fewer jobs going to the next guy.
Your phone still rings first
It only texts back the calls you miss. If you pick up, nothing changes.
Keep your own number
Customers text the number they already have for you. No new app for them, no new number on your van.
Never quotes for you
It won't give a price you haven't set or promise a time you can't do. It books the job into your calendar. If a customer asks for a quote, it asks for a photo so you can price it from the van. No wasted site visits.
Sounds like you
It's set up around your business: your jobs, your area, your diary, and written the way you'd text a customer yourself.
Jump in any time
Every message lands with you. Want to ring them yourself? Go for it, the details are already there.
Emergencies get flagged
Burst pipe or no power? It gives a quick safety line, gets their name and postcode, and texts you marked urgent.
Straight answers
Will it sound like me? +
Yes. We set it up around your business and the way you talk to customers: your jobs, your area, the times you work, even how you sign off. It texts from your own number in your voice.
Will my customers know it's automatic? +
If they ask, it tells them straight: it's your automatic text reply, and you see every message. Most people just care that they got an answer.
What if it's an emergency, like a burst pipe? +
It gives a short safety line where it makes sense (like turning off the stopcock), gets their name and postcode, and sends it to you marked urgent. It doesn't book emergencies into a slot. You decide.
Do I need a new phone number or an app? +
No. Missed calls on your normal mobile get passed to the system with a quick setting on your phone, and the summaries come to you by text.
What if I'd rather just ring them back myself? +
Ring them. The text back just stops them phoning someone else in the meantime, and you'll already know what the job is before you call.
What does it cost? +
It depends on how many calls you get and what you want it to do, so it's worked out on a short call, not a price list. Book one and you'll get a straight number.
The rest of the admin, next
Invoice by text
Text "invoice Mrs Smith, £180 labour, £40 parts" from the van and it's sent.
Chase late payers
Polite reminders go out on their own until it's paid. You never send the awkward text.
Quote follow-up
Quotes that go quiet get a nudge, and it stops the second they reply.
Make it look like your business
You play your own customer. Nothing is really paid.
Pretend customer, pretend invoice. Nothing gets charged or sent.
Pay by card in a few seconds.
Want this on your invoices?
A short call to see if it fits how you work. No pitch, and you keep your own number.
Two promises behind everything we build
Every missed call, slow reply and forgotten invoice is money walking out the door. Each system is built to stop one of those, for trades and for restaurants.
No lead goes dry
Every call, text and booking email gets a reply the same minute, and the conversation carries on until it's booked or handed to you. The customer never has a reason to try the next name on Google.
You get your time back
Quotes, invoices, reminders and review requests happen in the background, so the admin stops eating your evenings and your service.
The same two promises, built for your kind of business
For trades
- 1Missed calls texted back from your own number in seconds
- 2Job and postcode taken, and booked into your calendar. It never gives a price for you
- 3Booked into your calendar or flagged urgent, with a reminder before the job
- 4Quotes, invoices and Google reviews handled after
For restaurants
- 1Booking emails answered in minutes, missed calls texted back
- 2Allergies noted for the kitchen, never answered by the bot
- 3A reminder before every table to cut no-shows
- 4A Google review request the morning after